FAQs

A: No. Our legal services are provided to consumers under state and federal laws that require product manufacturers and automobile dealers to pay for the consumer’s attorney upon the successful resolution of a claim. Please note that you may be responsible for paying minimal court costs, filing fees, or expert fees. If you do not receive any recovery, you will not pay any attorneys’ fees.

A: Unfortunately, at this time, our office does not handle used lemon cars.

A: The Lemon Law is a statute that provides a remedy to consumers for automobiles that repeatedly fail to meet certain standards of quality and performance. The Lemon Law is designed to protect consumers. As of 1993, all fifty U.S. states have passed Lemon Laws. Each state has different standards and procedures, but all have similar coverage.

A: You can legally take action if you feel you have been sold a lemon automobile or consumer product. When you work with us – you can fight back without paying attorneys’ fees.*

A: .By choosing us, you benefit from having your case personally handled by a Texas licensed attorney from start to finish.

By choosing us, you benefit from having your case handled by a law firm that focuses its entire practice on lemon law cases. We handle your case efficiently without undue delay.

By choosing us, you benefit from a win-win outcome. If your case is settled or won at trial, then the manufacturer or dealer will be responsible for paying our attorneys’ fee. You will then be responsible for paying nominal court costs, filing fees, or expert fees (if necessary). If your case does not prevail, we do not get paid — we will not charge you for any nominal court costs, filing fees, or expert fees that we pay in advance on your behalf.

A: Yes. A small repair today does not mean that the same problem might not come up again in the future. A repair order is the only document that proves you were at the dealer and that such repair occurred.

A: Make sure the repair order accurately reflects the date you dropped off the vehicle for repair and the date you picked up the vehicle when the repairs were completed. Make sure the dealership accurately describe your complaints in your words, not the dealership’s words.

A: If you feel like you have been sold a lemon and you attempt to go directly to the dealer to solve the problem – do not get frustrated if issues are not getting resolved. Dealerships know that most people are not aware that they can get legal help without paying attorneys’ fees. They do not back down because they do not expect you to fully take advantage of your lemon law rights. Some people give up before they begin to exercise their lemon law rights.

A: While some cases are resolved within a few weeks after consulting an attorney, other cases may take longer. The resolution of a case depends on the consumer’s ability to provide Law Offices of Kevin Le, PLLC with accurate and complete information and the attitude of the selling dealership and/or manufacturer. The Law Offices of Kevin Le, PLLC makes every effort to get its clients the largest settlement they are entitled to and to resolve each case as quickly as possible.

A: Please click on “Free* Case Review,” click on “Contact Us,” or call us. All case evaluations are free and all information are kept strictly confidential.

A: Provide the Law Offices of Kevin Le, PLLC with as many documents (purchase documents, repair orders, or any additional evidence) as possible. Also, provide us with a detailed description of the events and conversations surrounding the vehicle’s purchase. Automobile dealerships and manufacturers need to see documentary evidence before they respond to consumer complaints.

A: Click on “Lemon Law Resources.“